Here to support you
Call 866-848-5143 (Mon-Fri, 8am–7pm EST) or create a ticket at milady.com/support to request an order with customer service and resolve order issues. To place your own order online, get tracking information, or an invoice for any order, visit serviceplus.cengage.com. Reach out to your Account Manager for assistance with curriculum solutions, product information, and pricing.
Are you opening a new school?
Find out why you should choose Milady.
Please select your school’s/organization’s type:
Heather Cramer
Sales Manager
Region: All US States
heather.cramer@cengage.com
518-348-2582
Karen Harris
Executive Account Manager
States: CA, IN, PA, MT
karen.harris@cengage.com
518-348-2580
Kristina Santoro
Senior Account Manager
States: DC, HI, NE, NJ, NM, NY, OH, RI, SC
kristina.santoro@cengage.com
518-348-2393
Michael Krisanda
Account Manager
States: AZ, CO, CT, ID, KY, MD, ME, MS, NH, NV, UT, WA, WI, WV
michael.krisanda@cengage.com
518-348-2465
Laura Moen
Account Manager
States: MO, MN, TX
laura.moen@cengage.com
518-348-2584
Justine Harpster
Account Manager
States: FL, VT
justine.harpster@cengage.com
617-757-8490
Amy Wallace
Account Manager
States: AK, AL, GA, KS, LA, MA, ND, OK, TN, VA
amy.wallace@cengage.com
518-348-2574
Amy Rawcliffe
Account Manager
States: AR, DE, IA, IL, MI, NC, OR, SD, WY
amy.rawcliffe@cengage.com
617-757-8492
Cynthia Scheffer
Senior Sales Director
Region: All US States
cynthia.scheffer@cengage.com
Laura Salazar
Business Development Manager, Latam
Region: Caribbean and Latin America
laura.salazar@cengage.com
513-496-4605
Karen Tracey
Sales Supervisor, K12
States: AK, AL, AR, CA, CT, FL, GA, HI, IA, KS, LA, MA, ME, MT, ND, NE, NV, OK, SD, VT, WA, WI, WY
karen.tracey@cengage.com
617-289-7769
Amber Busby
Account Manager, K12
States: AZ, CO, IL, KY, MD, MO, NC, NH, OH, SC, TN, VA, WV
amber.busby@cengage.com
617-757-8403
Nora Payne
Account Manager, K12
States: DC, DE, ID, IN, MI, MN, MS, NJ, NM, NY, OR, PA, RI, TX, UT
nora.payne@cengage.com
617-757-8051
Laura Salazar
Business Development Manager, Latam
Region: Caribbean and Latin America
laura.salazar@cengage.com
513-496-4605
Cynthia Scheffer
Senior Sales Director
Region: All US States
cynthia.scheffer@cengage.com
Cynthia Scheffer
Senior Sales Director
Region: All US States
cynthia.scheffer@cengage.com
Melissa Kaeslin
Executive Account Manager
States: AL, CT, DE, GA, IA, IL, IN, KS, MA, MD, MI, MT, NC, ND, NH, NJ, NV, NY, OH, OK, OR, RI, TN, UT, VT
melissa.kaeslin@cengage.com
518-348-2599
Heather Borders
Account Manager
States: AK, AR, AZ, CA, CO, DC, FL, HI, ID, KY, LA, ME, MN, MO, MS, NE, NM, PA, SC, SD, TX, VA, WA, WI, WV, WY
heather.borders@cengage.com
518-348-2600
Laura Salazar
Business Development Manager, Latam
Region: Caribbean and Latin America
laura.salazar@cengage.com
513-496-4605
Justine Harpster
Account Manager
Region: All US States
justine.harpster@cengage.com
617-757-8490
Heather Cramer
Sales Manager
Region: All US States
heather.cramer@cengage.com
518-348-2582
Laura Salazar
Business Development Manager, Latam
Region: Caribbean and Latin America
laura.salazar@cengage.com
513-496-4605
Cynthia Scheffer
Senior Sales Director
cynthia.scheffer@cengage.com
518-348-2567